Privacy Policy

Last updated: September 9, 2026

Section 1: Introduction

Tiberius AI LLC ("Tiberius AI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://tiberius.ai), use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

Section 2: Information We Collect

We may collect the following types of information:

Personal Information You Provide:

  • Name
  • Email address
  • Phone number (including mobile number)
  • Business name and business details
  • Mailing address
  • Any other information you voluntarily provide through forms, calls, or communications with us

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring website or source
  • Cookies and similar tracking technologies

Section 3: How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To communicate with you, including responding to inquiries and providing customer support
  • To send you service-related notifications and updates
  • To send promotional messages via email or SMS/text message (only with your consent)
  • To improve our website, products, and services
  • To comply with legal obligations
  • To detect and prevent fraud or abuse

Section 4: SMS/Text Messaging

Program name: Tiberius Account Notifications. Existing Tiberius users may separately opt in to recurring account and operational notifications. These include account status and security notices, service availability and maintenance notices, billing or subscription events, and workflow review or approval reminders.

This program does not include marketing, promotions, lending, age-gated content, or contractor-to-homeowner messaging.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP to opt out or HELP for help. You may also contact support@tiberius.ai. Carriers are not liable for delayed or undelivered messages.

See the SMS Terms and SMS consent page for the program's disclosures and enrollment availability.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties, except aggregators and providers of the text message services.

Section 5: How We Share Your Information

We do not sell your personal information.

We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., hosting providers, CRM platforms, payment processors). These providers are obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Connected Business Accounts and Alfred

If you connect QuickBooks, Tiberius may receive selected company information, customer names and contact details, products or services and pricing, and invoice information needed to answer your requests and prepare private drafts.

Alfred uses Anthropic to generate AI responses. Your questions, relevant conversation and business context, and selected results from connected accounts may be sent to Anthropic for that purpose. QuickBooks authorization credentials are handled separately by the server and are not included in Alfred's model prompts.

If you use microphone input, audio is sent to ElevenLabs for transcription. If you enable spoken replies, the response text is sent to ElevenLabs to generate speech. That text may include information from your connected business accounts.

Supabase provides storage and backend services, and Vercel hosts the website. Depending on the services you use, providers such as Twilio, Retell and payment processors may also process information to provide messaging, telephone or payment services.

Disconnecting QuickBooks stops new access. A completed disconnection removes the stored authorization credentials, but it does not automatically delete saved conversations or private drafts. To request deletion of your information, contact support@tiberius.ai.

Section 6: Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Section 7: Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Section 8: Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Section 9: Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Section 10: Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications
  • The right to opt out of SMS messages by texting "STOP"

To exercise any of these rights, please contact us at support@tiberius.ai.

Section 11: Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Section 12: Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Tiberius AI LLC
Email: support@tiberius.ai
Website: https://tiberius.ai